FAQ
Where are you located?
We do not have a physical storefront, but our operations are based in the Kansas City area in the USA.
Mailing Address:
NoRudos
15050 W. 138th Street Unit 4391
Olathe, KS 66063
How can I contact NoRudos
We would love to hear from you, you can email us at info@norudos.com
What is your return and exchange policy?
Do you ship to where I live?
Where is the TSM Swap Shop?
I can't find my size
We are committed to offering our items in as broad of a size range as possible, however, as a small company with limited inventory on hand, some items, in some sizes, may be out of stock and some items may not have sizing available. If you don't see your needed size in a particular item we would love to know what item and size you are looking for so please send us an email at norudos77@gmail.com with your request. We will try to accommodate you to the best of our abilities. We are learning and growing so please be patient. Rome wasn't built in a day and neither will we be :)
What size should I buy?
Everyone prefers their garments and swimwear to fit differently. One person may prefer a tighter fit, one may prefer a looser fit. We generally try to size our garments to be able to advise you to order your most common size in similar garments you already own. In other words, if you look at your closet and the bulk of your shirts are size L, then we would say order a size L in our shirts. For swimwear, take into account your JEANS size and your most common underwear size. Remember true waist size maybe different than garment waist size.
We do our best to provide garment measurements throughout our website as well. You can use these to compare against similar garments in your wardrobe for an idea of size and fit. Keeping in mind different fabrics have different stretch so they may not always be the best way to compare. We hope these resources help to guide you towards picking the proper size for you.
TSM Ambassadors: TSM Ambassador Measurements
How do I launder my NoRudos garments?
The kinder that you treat your garments, the longer they will last. See tags in garments for instructions as well.
Swim Briefs and All Swimwear
- We recommend rinsing your swimwear in cool, clean water immediately after each wearing. This will help prolong its usable lifetime and ensure lotions, sprays, chemicals, and other contaminates are promptly removed.
- Avoid sitting on rough surfaces as this can snag the fabric or ruin the finish. When necessary, place a towel or other item between your swimwear and the surface you are sitting on.
- Do not allow your swimwear to sit damp for extended periods of time when not being worn.
- Use mild detergent and hand wash in cool water when necessary
- Hang or lie flat to dry
- DO NOT bleach, DO NOT dry clean, DO NOT tumble dry
- If your swimwear has a specialty finish (such as metallics) avoid vigorous rubbing and contact with other surfaces
- We do not recommend wearing specialty finishes in chlorinated water unless you are certain that the chemical balance is correct as improper chemical balance will ruin the finishes
Cabana Sets
- Machine was in cool/cold water with mild detergent
- Hang or lay flat to dry is preferred
- You can tumble dry on low - do not use excessive heat
- DO NOT bleach